je77's Privacy Policy
Your personal information is completely safe with us. This policy explains how je77 collects, uses, and protects your information.
Introduction & Scope
je77 is an online gaming platform that provides services to players in Bangladesh. This Privacy Policy ("Policy") explains how je77 collects your personal information, how that information is used and stored, and under what circumstances it may be shared with third parties.
By using our website je77.bar, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy applies only to je77's own platform. We are not responsible for the privacy practices of third-party websites or services.
What Information We Collect
2.1 Information You Provide
Information you voluntarily provide when opening an account and using the platform:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Payment-related information (e.g., bKash, Nagad, Rocket, or Upay number)
- Documents provided for identity verification
- Information exchanged when contacting customer support
2.2 Automatically Collected Information
When you use je77, the following information may be collected automatically for technical reasons:
- IP address and device type
- Browser and operating system information
- Date and time of access to the platform
- Information about the pages you visited
- Gaming history and transaction details
- Information obtained from cookies and similar tracking technologies
How Your Information Is Used
je77 uses your information for the following purposes:
Account Management: Information is used to create, verify, and maintain your account.
Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Security & Fraud Prevention: To detect and prevent suspicious activity and ensure the security of the platform.
Customer Support: To resolve your questions and issues via live chat and email.
Service Improvement: To analyze data in order to improve the user experience and platform performance.
Communications: To send important service-related notifications, security alerts, and account updates.
Legal Obligations: To retain and provide information necessary to comply with applicable laws and regulations.
Information Sharing & Disclosure
4.1 Sharing Information with Third Parties
je77 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: With the relevant mobile financial service providers to complete transactions.
- Technology Partners: With technology service providers necessary for platform operations, who are bound by confidentiality agreements.
- Game Providers: Minimum necessary information with providers such as Pragmatic Play, Evolution Gaming, and Spribe to ensure gameplay services.
- Legal Authorities: In response to a court order or a lawful request from a government authority.
4.2 Business Changes
If there is a change in je77's business structure (such as a merger or acquisition), user information may be transferred to the new entity. In such circumstances, we will notify you in advance and your information will remain protected under this Policy.
Cookies & Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. je77 uses cookies for the following purposes:
- Essential Cookies: To maintain login status and ensure security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze and improve platform usage.
5.2 Cookie Controls
You can disable cookies through your browser settings. However, disabling essential cookies may cause some features of je77 to not work properly.
Data Security Measures
je77 applies industry-standard security measures to protect your information:
SSL Encryption: All data transmissions are secured by SSL/TLS technology, making interception by third parties virtually impossible.
Database Security: Your information is stored in encrypted databases and only authorized personnel have limited access.
Password Hashing: Your password is never stored directly — it is kept in hashed form only.
Regular Audits: System security is regularly tested and any vulnerabilities are addressed promptly.
Staff Training: All staff are regularly trained on data protection and are required to follow strict confidentiality policies.
While we strive to ensure the highest level of security, no information transmitted over the internet is 100% secure. In the event of a data breach, we will take swift action and notify you in a timely manner.
Data Retention & Deletion
7.1 Retention Period
je77 retains your information only for as long as it is necessary:
- All information is retained while the account remains active.
- Even after an account is closed or deactivated, certain information may be retained for legal and regulatory requirements.
- Transaction records are retained for the period required under financial regulations.
7.2 Data Deletion Requests
You can request deletion of your information by emailing [email protected]. We will make every effort to fulfill your request within the bounds of our legal obligations. Some information may be required to be retained for legal reasons, in which case we will inform you.
Your Rights
As a user of je77, you have the following rights:
- Right to Access: You can find out what information we hold about you.
- Right to Correction: You can request correction of inaccurate or incomplete information.
- Right to Deletion: You can request deletion of your information in certain circumstances.
- Right to Object to Processing: You can object to the use of your information for specific purposes.
- Right to Data Portability: You can request your information in a standard format.
- Right to Withdraw Consent: You can withdraw your consent at any time, though this will not affect the lawfulness of prior processing.
To exercise these rights, email [email protected].
Protection of Minors
je77 is a service for adults and is intended only for those aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child is using je77, please contact [email protected].
Policy Changes
je77 reserves the right to update this Privacy Policy as needed. In the event of any significant changes, we will:
- Post a clear notice on the website.
- Update the "Last Updated" date at the top of the Policy.
- Where applicable, notify registered users via email or in-app notification.
If you continue to use je77 after the updated Policy is published, you will be considered to have accepted the changes. We recommend checking this page regularly.
Contact Us
Privacy-Related Questions or Requests
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Email: [email protected]
Live Chat: Available 24/7 — support in Bengali and English
We will do our best to respond to your request as quickly as possible after verifying your identity. For more information, visit our FAQ page and Responsible Gaming page.